Discover why captivating experiences are as fleeting as migratory birds and how brands can stay ahead of the curve in the ever-changing landscape of consumer expectations
by Taşkın Dirsehan, 2024 in the last edition of CX Kaleidoscope
Transforming the customer service landscape: Marketing research and conversational AI
by Polat Göktaş & Taşkın Dirsehan, 2023 in Quirk's
Smart city technologies from the perspective of technology acceptance
by Taşkın Dirsehan & Liesbet van Zoonen, 2022 in Wiley's IET Smart Cities